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Phase 3: Launch PrepStep 14 of 34·3 min read

Sell on Social Media

Why This Matters

Your store is sitting on a side street. Instagram and TikTok are the shopping mall. If your products aren't shoppable where people already scroll, you're invisible to buyers who never bother searching Google for what you sell. Most product discovery now happens in social feeds, not search results.

Shoppable posts turn passive scrolling into impulse purchases. When someone sees your product tagged in a Reel and can buy it in two taps without leaving the app, you've compressed a 10-step buyer journey into 10 seconds. Stores with Instagram Shopping enabled see 37% more engagement on tagged posts versus untagged ones.

Think of social selling as a second storefront, not a marketing channel. Your website handles intent-driven buyers who already know what they want. Social handles discovery-driven buyers who didn't know they wanted your product until they saw it.

What You'll Do

Connect your store to at least one social commerce channel. Set up your product catalog on that platform.

How To Do It

How to Set Up Facebook/Instagram Shop in 15 Minutes

Social commerce is the fastest-growing sales channel in e-commerce. Here is how to get your products shoppable on social media today.

1. Prerequisites check (2 min)

  • A Facebook Business Page (not a personal profile)
  • An Instagram Business or Creator account connected to that Facebook page
  • Products already listed on your e-commerce store
  • Compliance with Facebook's Commerce Policies (no prohibited items like supplements making health claims)

Before you start, confirm you have:

2. Set up Facebook Commerce Manager (5 min)

  • Checkout on your website (recommended): Customers click through to your store. You keep full control and all customer data.
  • Checkout on Facebook/Instagram: Customers buy without leaving the app. Faster checkout but Facebook takes a fee and holds your customer data.

Go to business.facebook.com/commerce and click "Get Started." Choose "Create a Shop." Select your checkout method:

Connect your e-commerce platform — Shopify, WooCommerce, and BigCommerce all have one-click integrations that auto-sync your product catalog.

3. Sync your product catalog (3 min)

If you are on Shopify, install the Facebook & Instagram sales channel from the Shopify App Store. It automatically syncs all your products, inventory levels, and pricing. For WooCommerce, use the Facebook for WooCommerce plugin. Products typically appear within 24 hours after catalog review.

4. Enable Instagram Shopping (3 min)

Once your Facebook Shop is approved, go to your Instagram Business settings and tap "Shopping." Select your product catalog. Now you can tag products in posts, Stories, and Reels. When someone taps a tagged product, they see the price and a link to buy.

5. Create your first shoppable post (2 min)

Post a lifestyle photo of your product and tag it using the product tag feature. Write a caption that focuses on the benefit, not the feature. Add 3-5 relevant hashtags. This is your first piece of social commerce content — keep the momentum going with 3-4 shoppable posts per week.

Deliverables

  • Facebook Shop set up and approved with your full product catalog synced
  • Instagram Shopping enabled with product tagging active
  • Your first shoppable post published with product tags

Recommended Tools

F
Free

Facebook Shops

Turn your Facebook page into a storefront. Syncs with your product catalog and supports in-app checkout.

Try Facebook Shops
I
Free

Instagram Shopping

Tag products in posts and stories. Customers can browse and buy without leaving Instagram.

Try Instagram Shopping
T
Free

TikTok Shop

Sell directly through TikTok videos and live streams. Explosive growth potential with the right content.

Try TikTok Shop

Pro Tips

  • 1Tag products in every post, not just 'promotional' ones. A behind-the-scenes packing video tagged with the featured product converts better than a polished product photo because it feels authentic.
  • 2Set your Facebook Shop to 'Checkout on your website' instead of 'Checkout on Facebook.' You keep customer emails, avoid Facebook's selling fees, and can retarget buyers with your own email flows.
  • 3Post one 15-second Reel per week showing your product being used in real life — unboxing, styling, or a before/after. Short-form video gets 2-3x the reach of static images on Instagram and TikTok.